Privacy Policy

1. Overview

This Privacy Policy describes how Lughara collects, uses, and protects information when you use our website, language-learning and speaking-practice dashboard, and related services (the "Services"), including services for Arabic and other languages we may offer. This Policy applies across our group classes, one-on-one sessions, and self-guided digital learning products, including new or revised offerings over time.

2. Information We Collect

We may collect the following categories of information:

• account and profile information (such as name and email address);
• usage data (such as pages visited and feature interactions);
• learning progress and classroom activity, such as assigned modules, lesson activity, completion status, and practice results;
• technical data (such as browser, device, and approximate location by IP);
• communications you send us.

3. Authentication via Clerk

We use Clerk for account sign-in, session management, and authentication-related security. Information needed for authentication is processed by Clerk in accordance with Clerk's own privacy practices and terms.

4. Audio and AI Processing

For speaking exercises, audio may be sent to third-party AI service providers, including Google Gemini, OpenAI, and other providers, for processing. Lughara does not store user audio recordings on its own systems. Third-party processors may temporarily process or retain data in accordance with their policies.

5. How We Use Information

We use information to:

• provide and improve the Services;
• deliver language-learning and speaking-practice features and account functionality;
• maintain security and prevent abuse;
• communicate with you about your account, classes, or support requests;
• comply with legal obligations.

6. Legal Bases (Where Applicable)

Depending on your location, we process data based on one or more legal bases, including consent, performance of a contract, legitimate interests, and legal obligations.

7. Data Sharing

We may share information with:

• service providers that help us operate the Services (including Clerk, Google, OpenAI, and other equivalent providers we may use from time to time);
• teachers, instructors, or classroom administrators when you use Lughara through a classroom, school, or instructor-led program, so they can view your participation and learning progress;
• professional advisors or authorities when legally required;
• successors in connection with a merger, acquisition, or asset transfer.

We do not sell personal information.

8. Data Retention

We retain information only as long as reasonably necessary for the purposes described in this Policy, including legal, accounting, and security needs.

9. Security

We use reasonable technical and organizational safeguards to protect information. No system is completely secure, so we cannot guarantee absolute security.

10. Your Rights

Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict certain processing of your personal information. You may also have the right to object to processing or request data portability.

11. Children's Privacy

The Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

12. International Data Transfers

Your information may be processed in countries other than your own. Where required, we use appropriate safeguards for international data transfers.

13. Changes to this Policy

We may update this Privacy Policy from time to time. If we make material changes, we will post the updated version here and revise the "Last updated" date.

14. Contact

If you have privacy questions or requests, contact Lughara through the contact channels provided on this website.